Our policy

Company

IVA Co.,Ltd.

Website Coordinator

上村 良明

Address
Telephone

TEL:03-6403-4857
※ *All calls are recorded for training purposes.

メールアドレス

support@fakebusters-iva.com
※For all inquiries on on-going verifications, please use the chat form.

Service Price

Please refer to each verification price.

Shipping and Processing fees

Additional shipping and processing fees.

The shipping and processing cost of the Complete Verification service is covered by the customer.

Cancellation and Refunds

Cancellation

Cancellation will depend on the progress of the order as well as the category of service. Quick Verification cannot be cancelled. Complete Verification can be cancelled before the Verification Kit has been sent.

Refund

Refund will be dependent on service. Under the circumstances of inaccurate verification report: Quick Verification cannot be refunded due the liability of the product being swapped and Complete Verification can be refunded as long as the Fake Buster seal has not been broken.

Method of Payement

Credit Card (VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS), ALI PAY, PAYPAL, LINE PAY

Full Payment Due

Full Payment upon Order

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Customer Support

For all questions and inquiries

Contact Us